Adecco Italia s.p.a. is looking for a Queue Flow Management Assistant
The profile will be working in Roma and will be responsible for the following tasks under the supervision of the Line manager:
-Develop and maintain updated paper or electronic filing systems;
-Provide to applicants a response on the queries received regarding the progress of cases and support the follow-up of complex queries regarding asylum procedures;
-Monitor the flow for asylum applicants, ensuring that appointments are respected, only applicants are in the interview area and that visitors have permission to enter the interview area;
-Ensure that experts conducting registrations, interviews and other activities in the operating area are informed about the presence of the invited applicants and activities can start on time;
-Monitor the progress of activities, facilitating the needs of applicants and making sure that they are present so that all steps of the procedure run smoothly;
-Provide general administrative support and assistance when needed;
-Perform any other duties in the interest of the service.
Essential
1.A secondary education attested by a diploma (EQF 4 or equivalent) and appropriate professional experience.
2.Previous professional experience in similar tasks of at least 1 year.
3.Possess a thorough knowledge of MS Office.
4.Possess fluent level of Italian and English (oral and written).
Advantageous
1.Post-secondary education of at least two years in a related field (EQF 5 or equivalent)
2.Previous experience within an international and multicultural environment
Responsabilità:
Request availability for a fixed-term contract until 31.10.2024 (renewable)
Gross monthy salary 2911€ (B3)
Duty Station: Roma (Questura)
Titolo di studio:
Diploma / Accademia
Lingue conosciute:
Inglese: Comprensione Ottimo
Italiano: Comprensione Ottimo
Competenze:
Segreteria - Accoglienza
Disponibilità oraria: Full Time
Patente: B